Terms of Use

Last updated: May 29, 2026

1. Acceptance of Terms

Welcome to trakr.hockey ("trakr", "we", "us", or "our"). By accessing or using our hockey tracking platform and any related services (collectively, the "Service"), you agree to be bound by these Terms of Use ("Terms"). Please read them carefully.

If you do not agree to these Terms, you must not access or use the Service. By creating an account, you confirm that you are at least 18 years of age, or that you are using the Service under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.

2. Description of Service

trakr is a hockey analytics and team management platform that enables coaches, managers, and sports organisations to track game statistics, manage rosters, record video footage, operate live scoreboards, and analyse player and team performance data.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Accounts & Registration

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information to keep it accurate and complete
  • Keep your password confidential and not share it with any third party
  • Notify us immediately if you suspect any unauthorised use of your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms or if your account has been inactive for an extended period.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in a manner consistent with these Terms. You must not:

  • Use the Service in any way that violates applicable local, provincial, national, or international laws or regulations
  • Upload, transmit, or distribute any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable
  • Attempt to gain unauthorised access to any part of the Service, other accounts, or computer systems connected to the Service
  • Interfere with or disrupt the integrity or performance of the Service or servers and networks connected to it
  • Use automated tools, bots, scrapers, or other means to access, collect, or copy data from the Service without our express written permission
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Use the Service to send unsolicited communications, spam, or chain letters
  • Introduce viruses, malware, or any other harmful code into the Service

5. User Content

The Service allows you to upload, submit, store, and share content including video footage, game data, player information, and other materials ("User Content"). You retain ownership of any intellectual property rights you hold in your User Content.

By submitting User Content to the Service, you grant trakr a non-exclusive, worldwide, royalty-free licence to host, store, process, and display that content solely for the purpose of providing the Service to you and your organisation. We will not use your User Content for advertising or any other purpose beyond operating the Service.

You represent and warrant that:

  • You own or have the necessary rights to upload and use your User Content
  • Your User Content does not infringe any third-party intellectual property, privacy, or other rights
  • You have obtained appropriate consent from all individuals who appear in or are identified by your User Content, including video footage of players and staff
  • Your User Content complies with all applicable laws and these Terms

6. Player & Athlete Data

When you enter information about players, athletes, or other individuals into the Service — including names, positions, statistics, or other personal details — you accept full responsibility for ensuring you have the legal right and appropriate consent to collect, store, and process that data within the platform.

If player data relates to individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction), you are responsible for obtaining verifiable parental or guardian consent before entering that information. trakr assumes no liability for your failure to obtain such consent.

7. Intellectual Property

All content, features, and functionality of the Service — including but not limited to software, text, graphics, logos, icons, images, and the overall design — are owned by trakr or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose in accordance with these Terms. You must not copy, modify, distribute, sell, or create derivative works based on any part of the Service without our prior written consent.

8. Third-Party Services & Links

The Service may integrate with or contain links to third-party websites, tools, or services. These integrations are provided for convenience only. trakr does not endorse and is not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk and governed by those parties' terms and policies.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

10. Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content available through the Service.

11. Limitation of Liability

To the fullest extent permitted by applicable law, trakr and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of data, loss of revenue, loss of profits, or loss of goodwill — arising out of or in connection with your use of or inability to use the Service, even if we have been advised of the possibility of such damages.

In no event shall our total aggregate liability to you for all claims arising out of or relating to the Service exceed the greater of (a) the total amount you paid to us in the twelve (12) months preceding the claim, or (b) one hundred Canadian dollars (CAD $100).

12. Indemnification

You agree to indemnify, defend, and hold harmless trakr and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

  • Your use of or inability to use the Service
  • Your User Content
  • Your violation of these Terms
  • Your violation of any applicable law or the rights of any third party

13. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including if we determine that you have violated these Terms. Upon termination, your right to use the Service will immediately cease.

You may terminate your account at any time by contacting us at support@trakr.hockey. Sections of these Terms that by their nature should survive termination (including but not limited to intellectual property, disclaimers, limitation of liability, and indemnification) shall survive.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Nova Scotia and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Nova Scotia for the resolution of any disputes arising out of or relating to these Terms or the Service.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will make reasonable efforts to notify you — such as by email or by posting a notice within the Service. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically so you are aware of any updates.

16. Contact Us

If you have any questions, concerns, or feedback about these Terms, please contact us at:

trakr.hockey
support@trakr.hockey